PhoenixDuctClean

Phoenix Journal · Kitchens & Extraction

How to support ageing workers in physical roles

One in three UK workers is over fifty. In physical trades that means keeping hard-won experience on the team - by matching the work to the person, not writing the person off.

EXPERIENCE / PAIRED
TR19 certificate Before & after photos Filters degreased Fully insured EHO accepted

The workforce is getting older, not younger

One in three UK workers is now aged fifty or over, and the state pension age is climbing toward sixty-seven by 2028. In physically demanding trades - kitchens, extraction and duct work, plant maintenance - that demographic shift is not abstract. It means teams increasingly carry experienced people whose bodies do a little less than they once did, but whose judgement, planning and process knowledge are worth more than ever. The employers who handle that well keep skills that are almost impossible to buy in.

The safety data deserves a clear head. Health and Safety Executive figures show workers aged sixty and over accounted for around thirty-four per cent of work-related fatalities in 2023/24 despite making up only about eleven per cent of the workforce, and fatal injury rates rise steeply with age. But the same data shows older workers have fewer accidents overall and take less short-term sick leave - the problem is not that they are hurt more often, it is that when they are hurt, it tends to be more serious and slower to heal.

The right response is neither to wrap older workers in cotton wool nor to pretend nothing changes. It is to match the demands of the job to the capabilities of the person - individually, and without assumptions. Get it right and the reward is the retention of exactly the judgement and process knowledge that takes years to build and minutes to lose when an experienced hand walks out for good - the kind of expertise no recruitment drive can buy back in at short notice.

The legal frame

No separate assessment - a sharper one

A common misconception is that older workers need their own risk assessment. The HSE is explicit that they do not. The duty under the Management of Health and Safety at Work Regulations 1999 is to make the existing assessment suitable and sufficient, considering individual characteristics where they are relevant. Age may be one such characteristic, sitting alongside many others - and building a separate, age-segmented system risks being both operationally clumsy and indirectly discriminatory.

What that means in practice is a shift from a blanket approach to an individual one. Musculoskeletal disorders - to the back, shoulders and knees - are the dominant occupational health burden and hit harder with age, so the tasks worth examining are the heavy, repetitive and awkward ones. Design out the manual handling where you can, and where you cannot, redeploy or adjust. Crucially, the HSE's own advice is not to assume a job is simply too demanding for an older worker; many physical strains can be absorbed by better equipment or layout.

1 in 3
UK workers is now aged 50 or over, and the share is rising
34%
of work-related fatalities were workers aged 60+ (11% of the workforce)
Reg 3
MHSWR 1999 - no separate assessment, just a suitable and sufficient one

The guiding principle is simple: it is not age that creates risk, but a mismatch between what the job demands and what the individual can safely do. Close that gap and the experience stays on the team. It is worth adding that older workers tend to be more punctual and take less short-term sick leave than younger colleagues, and that when trained on new equipment or methods they perform as well as anyone - so the myths that cluster around age tend to collapse on contact with the evidence. What changes with age is the body's tolerance for specific strains, not the ability to do the job well.

Design the work

Fix the layout, not the person

Much of what strains an ageing body in a kitchen is the environment rather than the worker: heavy pots stored at floor level, long reaches over hot surfaces, cramped sections that force awkward twists. These are ergonomic problems with ergonomic answers, and solving them helps everyone on the line, not only the over-fifties. The approach set out in kitchen ergonomics: designing out slips, strains and burns applies directly - raise storage to waist height, shorten carrying distances, and the same layout that protects an experienced chef's knees protects the apprentice's back too.

Pair, do not replace

Experience and strength on the same task

One of the most effective models for an age-diverse team is the paired task: the experienced worker brings judgement, planning and knowing-where-the-hazards-hide, while a younger colleague takes the peak physical load. Both gain - knowledge transfers in the doing, and the heavy lift lands on the person best suited to it. It also cuts the injuries that matter most, because the slips, trips and burns that end careers tend to happen when someone tired is doing something awkward alone. The controls in how to reduce slips, trips and burns in the kitchen matter more, not less, as a team ages.

Questions

Frequently asked questions

Do older workers need a separate risk assessment?

No. The HSE is explicit that no separate assessment is required. The duty under Regulation 3 of the Management of Health and Safety at Work Regulations 1999 is to make the existing assessment suitable and sufficient, considering individual capability where relevant. A separate age-based system can be indirectly discriminatory.

Are older workers more of a safety risk?

Not in the way the stereotype suggests. Older workers have fewer accidents overall and take less short-term sick leave. But when they are injured it tends to be more serious and slower to heal, and musculoskeletal disorders hit harder with age - so severity, not frequency, is what to manage.

What practical changes help most?

Design out heavy and awkward manual handling, raise storage to waist height, shorten carrying distances, and use paired tasks so experience and physical strength combine. The point is to match the demands of the job to the individual - it is the mismatch, not the age, that creates risk.

20+ Years of Experience

Phoenix Duct Clean · by the numbers

Kitchen canopies
degreased
4,287
Laundry ducts
cleaned
1,877
LEV systems
tested
1,658
Hours
on site
54,754

Lower the physical load on the line

A clean extraction system keeps the kitchen cooler and the air clearer - lightening the load on everyone who works it. Phoenix maintains it to standard.