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Phoenix Journal · LEV & Air Quality

Workwear and PPE that staff will actually wear

PPE is the last line of defence, not the first, and it only works while it is worn. Most programmes fail not on provision but on fit, comfort and heat - which makes wear a design task, not a purchasing one.

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The gear only works if it is worn

Personal protective equipment is the last line of defence, not the first, and that order matters. In the hierarchy of control it sits below removing the hazard and below engineering it out with things like guarding and extraction, because it protects one person, only while it is worn, only if it fits, and only if it is in good condition. A cut-resistant glove in a drawer protects nobody. The whole value of PPE depends on it actually being on the body during the task it is meant for, which is exactly where most PPE programmes quietly fail.

The duties are clear. The Personal Protective Equipment at Work Regulations 1992, amended in 2022, require employers to assess the risk that remains after other controls, provide suitable PPE free of charge, keep it maintained and stored properly, and train people in its use. The 2022 amendment extended those duties to so-called limb (b) workers, the casual and agency staff that hospitality leans on heavily, so a kitchen cannot treat a temporary chef as outside the scheme. Provision, though, is only half the job; getting the gear worn is the harder and more neglected half.

And it is genuinely hard. Surveys of safety professionals consistently find that more than eight in ten employers struggle to get PPE worn reliably, and the reasons are always the same short list: it is uncomfortable, it does not fit, it is too hot, it kills dexterity, it slows the task down. In a fast, hot kitchen every one of those objections is amplified, so a kitchen that simply issues gear and expects compliance is setting itself up to be ignored.

Design for wear, not just for issue

Why staff skip it, and how to fix that

If the reasons people avoid PPE are comfort, fit, heat and dexterity, then the fixes follow directly. Fit comes first, because one-size-fits-all rarely fits anyone well, and gear that pinches, gapes or slides is gear that comes off; involving the people who will wear it in choosing it, and stocking a real range of sizes, does more for compliance than any poster. The cost gap between PPE staff tolerate and PPE they refuse is often small, a matter of pennies on a better glove, and it buys the only outcome that matters, which is the gear staying on.

Heat deserves special thought in a kitchen, because protective clothing reduces the body's ability to shed heat through sweat, so PPE and a hot line pull against each other. That is another reason to fix the environment first: the cooler the kitchen, the less of a penalty the necessary gear imposes, and the more willingly it is worn. Beyond fit and comfort, the behavioural side matters, storing PPE at the point of use so reaching for it is frictionless, building it into the normal prep of a task rather than treating it as an extra, and having supervisors visibly wear it themselves, because a line follows what it sees the pass do.

Last line
PPE sits below removing or engineering out the hazard in the hierarchy of control.
Since 2022
PPER duties extend to casual and agency (limb (b)) workers, not just employees.
8 in 10
Employers report struggling to get PPE worn consistently - usually over fit, comfort and heat.

The kitchen essentials are well known: non-slip, closed-toe footwear, cut-resistant gloves for boning and slicing, oven cloths and heat-resistant gauntlets for hot work, aprons, and gloves plus eye protection for handling cleaning chemicals. But the goal is not a fuller PPE cupboard; it is gear chosen so well, and a culture built so deliberately, that reaching for it is automatic. PPE that staff will actually wear is worth far more than better PPE that lives on a shelf, and getting there is a design and management task, not a purchasing one.

Control at source comes first

The best PPE is less need for it

Because PPE is the last resort, the most effective thing a workplace can do is need less of it, by controlling hazards at source so the residual risk PPE must cover is as small as possible. For airborne contaminants that means engineering the problem out with extraction rather than defaulting to masks, which is the logic behind understanding how ductwork affects the air your staff breathe. A well-designed, well-maintained ventilation system removes fume and grease at the point they are made, so fewer people need respiratory protection at all, and the PPE that remains is a genuine last line rather than a substitute for controls that were never installed.

When PPE is the real control

Respiratory gear has to fit

There are jobs where, even after every engineering control, protective equipment is genuinely the thing standing between a worker and harm, and respiratory protection against fine dusts is the clearest example. The stakes explored in silica dust and the health risks every site should know show why a mask that does not fit is worse than useless: it gives false reassurance while letting harmful particles through. Tight-fitting respirators need proper fit testing and a clean shave to seal, which is precisely the discipline that separates PPE worn as a ritual from PPE that actually protects, and it applies wherever the gear is the last real defence.

Questions

Frequently asked questions

What do the PPE regulations require?

The Personal Protective Equipment at Work Regulations 1992, amended in 2022, require employers to assess the risk remaining after other controls, provide suitable PPE free of charge, maintain and store it, and train staff in its use. The 2022 amendment extended these duties to casual and agency (limb (b)) workers, which hospitality relies on heavily.

Why do staff not wear the PPE provided?

Almost always comfort, fit, heat, lost dexterity or the task slowing down - and more than eight in ten employers report struggling with consistent use. In a hot, fast kitchen every objection is amplified, so issuing gear and expecting compliance rarely works. Good fit, a real size range, point-of-use storage and supervisors modelling use do far more.

How does PPE relate to extraction and LEV?

PPE is the last line in the hierarchy of control, below engineering the hazard out. Effective extraction removes fume and grease at source, so fewer people need respiratory protection at all. Where a tight-fitting respirator is genuinely needed, it must be fit-tested and worn on a clean-shaven face to seal, or it gives false reassurance.

20+ Years of Experience

Phoenix Duct Clean · by the numbers

Kitchen canopies
degreased
4,287
Laundry ducts
cleaned
1,877
LEV systems
tested
1,658
Hours
on site
54,754

Make extraction do the heavy lifting

The best PPE programme needs less PPE, because hazards are controlled at source. Phoenix examines and tests LEV to COSHH Regulation 9 across the UK so extraction, not masks, does the work.