Guide · Re-inspection · FHRS
A re-rating reflects standards that are held, not staged. Book the deep clean early enough to embed the result - here is the timeline, and how to brief it so it counts.
The short answer
If you have requested a re-inspection to lift your rating, the worst move is a same-day clean the morning the officer is due. A re-rating reflects standards that are maintained, not staged - so the deep clean needs to land early enough to become your normal state.
You can ask your local authority for a re-inspection once you have actioned the improvements in your report, rather than waiting for the next scheduled visit. Many councils charge a fee and the rating can go up, down or stay the same - so it pays to be genuinely ready, with the clean done and holding, before you invite the visit.
The timeline
Work back from the re-inspection, not forward from today. A realistic sequence looks like this:
Getting the clean right
Give the contractor your inspection report. The structural marks an officer listed - extraction grease, behind and under equipment, high-level surfaces, interiors - are exactly what a deep clean should target, and a contractor who has seen the report can clear the specific points rather than clean generically. Ask for dated before-and-after photographs and a record of what was done: that evidence supports your confidence-in-management score and shows the officer the work was carried out to standard.
If extraction was flagged, make sure the clean is to TR19 grease standard and that you receive the certificate - an officer can ask for it as proof the system is maintained. Schedule the work for a closing day or overnight so service is not lost, and so the kitchen has settled back to its clean baseline before the re-inspection. Booked early and evidenced properly, a deep clean turns a re-inspection from a gamble into a result you can stand behind.
Questions
Early enough that the result is embedded rather than same-day. A re-rating reflects a standard that is maintained, so aim to have the clean done and the kitchen kept to it for a few weeks before you request the visit, not the morning of.
You can request one once you have actioned the improvements in your report, rather than waiting for the next scheduled visit. Many local authorities charge a fee, and the rating can go up, down or stay the same.
It varies by authority, but re-rating visits are typically carried out within around three months of the request. That window is your chance to embed the clean and bed in your records.
Yes. A contractor who has seen the report can clear the exact structural points listed - extraction, behind and under equipment, high level, interiors - rather than cleaning generically, and target where you actually lost marks.
It helps a great deal. Dated before-and-after photographs and a record of the work support your confidence-in-management evidence, and if extraction was flagged, a TR19 certificate proves the system is maintained to standard.
Yes. We work closing days, overnight or early mornings so you do not lose a service, and so the kitchen has settled back to its clean baseline before the officer returns.
Phoenix Duct Clean · by the numbers
Send us your report and your window. We clear the listed marks to standard, work around service, and leave the dated evidence and certificate you need. Ask for a quote.